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FREQUENTLY ASKED QUESTIONS

How to get to Hacienda Tankah

From the Cancun-Tulum highway, you should continue south towards Tulum until you reach the entrance to Tankah Bay, where Hacienda Tankah is located. The entrance to Tankah Bay is located at Km 237 of the Cancun-Tulum highway. Once you enter Tankah Bay, follow the signs until you reach Hacienda Tankah. You can also use navigation apps like Google Maps to get precise directions.

I hope this helps you reach your destination!

How far is Hacienda Tankah from the airport?

Hacienda Tankah is the perfect retreat that combines tranquility and luxury with a privileged location. Just 120 km from Cancun Airport and 55 km from Playa del Carmen, you can immerse yourself in the beauty of Tulum and enjoy the serenity of our pristine beaches. Whether you are exploring the nearby wonders or relaxing in our first-class facilities, we look forward to providing you with an unforgettable experience in the midst of the Caribbean paradise.

Do you have a transportation service?

No, but we can offer you a variety of transport agencies that have worked with us over the years.

Are there any cenotes nearby?

Yes, there are definitely many cenotes nearby! There are several cenote options in the area, including some within a short distance from Hacienda Tankah. Some of the nearby mentioned cenotes include Kin Ha Cenotes, Siete Bocas Cenote, La Noria Cenote, Choj Ha Cenote, Hubiku Cenote, Xcajum Cenote, Lu’um Cenote, Dos Ojos Cenote, Azul Cenote, Ik Kil Cenote, Zacil-Ha Cenote, and many more.

How far are the archaeological sites?

The Tulum Archaeological Zone is approximately a 15-minute drive from Hacienda Tankah, while the Muyil Archaeological Zone is around a 30-minute drive away.

Distance from the main roads?

Hacienda Tankah is located at a distance of approximately 2.78 km from the main highway that connects Cancun and Tulum. If you are heading towards the Hacienda by car, you can expect a journey of a few minutes before reaching there. Once you arrive at the Hacienda, you will be able to enjoy one of the most beautiful experiences that Tankah has to offer.

Facilities?

At Hacienda Tankah, we have created a luxurious retreat for you to experience an exceptional stay in Tulum. Our facilities are designed to meet all your needs and exceed your expectations.

From the moment you set foot on our property, you will be immersed in an oasis of natural beauty and modern conveniences. Our spacious private pool invites you to relax under the warm Caribbean sun, while the expansive terraces offer panoramic views of the sea and lush vegetation.

Our elegantly decorated rooms provide a cozy and tranquil space for you to rest and recharge after a day filled with adventures in Tulum. Every detail has been carefully arranged to ensure your comfort and well-being. Our highly trained team is always available to accommodate any special requests you may have and ensure that every moment of your stay is perfect. From transportation services and excursions to exclusive restaurant reservations, we are here to make your stay unforgettable.

Wi-Fi, where is it, key, speed?

We have Wi-Fi that covers the entire house and fiber optic internet with speeds of up to 250mb, allowing you to work, make calls, and stay online at all times.

Housekeeping service?

At Hacienda Tankah, we take great pride in our dedicated and passionate team, who ensure that every stay is an exceptional experience. Our talented housekeeper is a fundamental pillar in creating a welcoming and caring environment for our guests.

With a warm smile and a friendly demeanor, our housekeeper strives to provide top-notch service to every visitor. From the moment you step foot in the Hacienda, she is there to ensure that you feel at home.

From the impeccable care of each room to the carefully arranged details, our housekeeper ensures that every corner of Hacienda Tankah is a place where you can feel comfortable and welcome. Her meticulous attention to cleanliness and her ability to anticipate our guests’ needs are qualities that truly stand out.